cookies policy

this policy explains how untaintd uses cookies and similar technologies when you visit our website.

cookies help our website function properly, remember certain preferences, understand how the site is used and, where you allow it, support analytics and marketing.

01 · what are cookies?

cookies are small files or pieces of information that are stored on or accessed from your device when you visit a website.

they can help a website remember information about your visit, such as items in your basket, preferences or how you interact with different pages.

similar technologies can also be used for related purposes, including pixels, scripts, tags, web storage and other technologies that store or access information on your device.

02 · why we use cookies

we use cookies and similar technologies to:

  • keep our website secure and functioning correctly
  • remember items in your basket and other essential preferences
  • understand how visitors use our website
  • improve website performance and customer experience
  • measure the effectiveness of our marketing
  • personalise or measure advertising where you have given the required permission

not every cookie serves the same purpose, and some are optional.

03 · strictly necessary cookies

some cookies are essential for our website to work properly.

these may be used for purposes such as:

  • maintaining your shopping basket
  • enabling checkout
  • processing secure transactions
  • remembering privacy or cookie preferences
  • protecting the website against fraud or misuse

because these technologies are necessary to provide the website or a service you have requested, they may be used without asking for consent where the law permits.

The ICO recognises an exception for technologies that are strictly necessary to provide a service requested by the user.

04 · analytics cookies

analytics technologies help us understand how visitors interact with our website.

they may provide information such as:

  • which pages are visited
  • how visitors move through the website
  • how long visitors spend on certain pages
  • which parts of the website are performing well
  • whether visitors encounter errors

we use this information to understand and improve the customer experience.

where consent is required, analytics technologies will only be activated after you have chosen to allow them.

05 · marketing and advertising cookies

with your permission, we may use cookies, pixels or similar technologies to understand the effectiveness of advertising and marketing campaigns.

these technologies may help us:

  • measure whether an advert resulted in a visit or purchase
  • understand which marketing channels are effective
  • build or measure advertising audiences
  • show more relevant advertising on third-party platforms

these technologies may involve third-party advertising or marketing providers.

where required by law, they will not be activated until you have provided consent.

06 · functionality and preference cookies

some technologies help remember choices you make so that the website can provide a more consistent experience.

this may include remembering:

  • language or currency preferences
  • display preferences
  • certain website settings
  • previously selected options

whether consent is required will depend on the purpose and whether the technology is necessary to provide a feature you have specifically requested.

07 · third-party technologies

some services used on our website are provided by third parties.

depending on the services active on our website, these may include ecommerce, analytics, marketing, review, payment or social-media providers.

those providers may place or access cookies and similar technologies when their services are used.

we recommend reviewing the privacy and cookie information provided by those third parties for more information about how they use data.

08 · Shopify

our online store is powered by Shopify.

Shopify uses cookies and similar technologies to provide ecommerce functionality, security, checkout, fraud prevention and other platform services.

some Shopify technologies are necessary for the operation of the store, while others may be used depending on the features and privacy settings enabled on our website.

09 · your choices

when you first visit our website, you may be shown a cookie banner or privacy preferences tool.

where consent is required, you can choose whether to allow optional cookies and similar technologies.

you can change or withdraw your choices later through our cookie preferences or privacy settings where available.

refusing optional cookies will not prevent you from using the basic functions of the website, although some optional features or personalised experiences may work differently.

The ICO says users should be told what cookies or similar technologies are doing and, where consent is required, that consent must be actively and clearly given.

10 · browser controls

most browsers also allow you to view, block or delete cookies through their settings.

these controls vary depending on the browser and device you use.

blocking all cookies may affect the functionality of some websites, including parts of our store that rely on essential cookies.

using browser controls does not necessarily replace the consent choices available through our website.

11 · how long cookies last

some cookies are temporary and expire when you close your browser.

others remain on your device for a defined period or until you delete them.

the duration depends on the purpose of the cookie and the service that sets it.

where available, more detailed information about individual technologies and their duration may be shown through our cookie preferences tool.

12 · personal information

some cookies and similar technologies may involve the processing of personal information.

where this happens, our privacy policy also applies and explains how we collect, use and protect personal information and the rights available to you.

13 · changes to this policy

we may update this cookies policy from time to time to reflect changes to our website, the technologies we use or applicable legal requirements.

when we make changes, we will update the “last updated” date at the top of this page.

14 · contact us

if you have any questions about this cookies policy or how we use cookies and similar technologies, contact us at:

hello@untaintd.com

or through our contact page.

last updated: 20 august 2026